Features

New Orderpad features for grocery partners

We’ve made some exciting upgrades to the Menulog Orderpad’s picking and substitution process. With these new features, you can reduce order errors, cut down on refunds, and keep your customers even happier! Picking feature on the Orderpad We’ve upgraded our Orderpad picking process so you can now enjoy: Increased accuracy […]


Top tips for taking the best menu images

Enticing images capture the attention of Menulog customers, it also helps them understand the quality, size, or ingredients of the products you sell. There are two types of images you can use on your listing: Header images: appears on the search results page and at the top of your store […]


How to upload menu photos

Your menu is your most important commodity on Menulog. Using images on your menu is one of the key things you can do to make it more attractive to potential customers. Customers are 40% more likely to click your listing if your menu has photos! It’s now easier than ever […]


Top tips for placing Menulog signage

As a Menulog partner, you have the option to display Menulog branding in your venue, including a range of stickers and signage available on the Menulog Merchandise store. While this signage is optional, displaying Menulog branding in your venue can be beneficial in a number of ways. The biggest benefit […]


Cyber security tips for Menulog partners

Keeping your personal information safe and secure is a top priority at Menulog whether you’re a partner, courier or customer. There’s a few things to keep in mind from your end to be more safe and secure online. Keep passwords strong Your password is your key to accessing your account […]


How reviews and ratings work on Menulog

We know how important it is for you to connect with your valued customers and receive genuine feedback about their experiences with your business. That’s why customer reviews and ratings have long been a key part of the Menulog platform.  Customer rating and review process After an order has been […]


An update to your overall rating on Menulog

We’re changing the way we calculate your overall rating on Menulog, to make it more current and accurate for customers.  From 26 September, your rating will be calculated using your most recent customer reviews from the past 12 months, with older reviews no longer used.  We’ve made this change to […]


Book a free photoshoot to help make your menu pop

Menulog has launched a new partnership with photography provider OCUS, to help make your menu pop and attract more customers. What is OCUS? OCUS is a company built by photographers that understands and appreciates the hard work required to make stunning images that help brands grow. The OCUS network is […]


Promotional tools for Menulog partners

At Menulog, we’re all about helping our valued partners succeed. We’ve created a range of promotional tools to do this, which you can use to help drive more customers to your Menulog listing and boost your orders on the platform.  Read on to find out more about these promotional tools, […]


Updating your shipping address on the Menulog Shop

When placing an order on Menulog’s new self-service Shop, shop.menulog.com.au, your order will auto-populate the delivery address to the address that is associated with your Menulog account. If you wish to change this to a different delivery address, you can easily update this during checkout.  During checkout, simply click on […]