Customer satisfaction insights are the best way to see where you can grow and improve your business. That’s why we created the Performance Score, a feature on Partner Hub that tracks where you’re doing well and where you can improve. The Performance Score is based on five different metrics that […]
Want to drive more customers to your Menulog page and boost your orders? A little self-promotion goes a long way. Follow this handy checklist to make sure your customers know you’re on Menulog. Put up Menulog signage in a prominent location in your business, so foot traffic sees it (even […]
When everything goes to plan, there should be perfect timing between the order being ready and the delivery driver being ready to pick it up. This is important because when you nail the timing, the customer gets an accurate time to expect their delivery. Here are some tips to do […]
Seasonal moments are golden opportunities to get attention from customers during different occasions. By planning ahead, you can choose to align your promotions to these moments, capitalising on high-demand periods. Occasions may differ between states and cities, so try to choose the ones that make sense to your customers and […]
Promoted Placement is an advertising feature on Menulog that enhances your restaurant or store’s visibility by positioning it in prominent “Promoted” search spots on the app or website. By selecting specific suburbs for promotion and setting a weekly budget, you can maintain control over your marketing, with charges incurred only […]
Enticing images capture the attention of Menulog customers, it also helps them understand the quality, size, or ingredients of the products you sell. There are two types of images you can use on your listing: Header images: appears on the search results page and at the top of your store […]
Your menu is your most important commodity on Menulog. Using images on your menu is one of the key things you can do to make it more attractive to potential customers. Customers are 40% more likely to click your listing if your menu has photos! It’s now easier than ever […]
Did you know that ‘missing items’ account for 32% of all customer contacts? That means almost one third of all customer complaints could be removed simply by double checking orders and ensuring that all items are accounted for. To help customers have the best experience possible with your business, we […]
As a Menulog partner, you have the option to display Menulog branding in your venue, including a range of stickers and signage available on the Menulog Merchandise store. While this signage is optional, displaying Menulog branding in your venue can be beneficial in a number of ways. The biggest benefit […]
Keeping your personal information safe and secure is a top priority at Menulog whether you’re a partner, courier or customer. There’s a few things to keep in mind from your end to be more safe and secure online. Keep passwords strong Your password is your key to accessing your account […]