We understand our partners’ restaurants can be extremely busy, particularly in peak times, so we have developed a new feature that allows for a one-step acceptance when a Menulog order comes in. When an order comes in, the Orderpad will ring until you confirm the time to prepare the order […]
What's new
Huge uplift in orders thanks to Menulog-funded “Black Friday Week” promotion
Black Friday kicked off on November 29, marking the official start of the Christmas shopping season. As one of the biggest online shopping events of the year, this was the perfect opportunity to leverage a national public event to bring our very own ‘specials menu’ right to the customers ‘doorstep’ […]
Menulog Connects 16,000 Restaurants to 3 Million Customers
The Menulog community has reached a new milestone, with the 16,000th restaurant partner joining the network. Thanks to the launch of the Menulog Delivery Service, which reached national coverage earlier this year, the Menulog network now reaches more than 87% of the Australian population. This means that local partners across […]
Menulog Restaurant Awards – People's Choice Nominations Extended!
Great news! With so many restaurants wanting to nominate themselves or others for the Menulog People’s Choice Awards, Menulog is extending the deadline. Nominate your restaurant by next Thursday 19 September 2019 for your chance to be rewarded with $2,500 for your business! Nominating is easy! Simply head to restaurantawards.menulog.com.au […]
Driving Order and Engagement in Canberra and Melbourne With 'Wipeout' Style Inflatable Course
Last month, we launched our new Menulog Delivery Run inflatable course in Melbourne and Canberra to help drive awareness of our online food delivery offering and encourage orders amongst locals. Our bright green Menulog Delivery Run inflatable course was developed to replicate the process of picking up an order from […]
Menulog People’s Choice is Back in 2019!
People’s Choice is the newest new award part of the biannual Menulog Restaurant Awards. Now in its second year, any trading Menulog Restaurant Partner can nominate their restaurant (once only) for People’s Choice* for their chance to win $2,500. HOW DO I ENTER? Simply head to restaurantawards.menulog.com.au / restaurantawards.menulog.co.nz and: Enter your […]
Manage Your Restaurant Offers on Partner Hub
An exciting new function will soon be added to Partner Hub that will provide you full access to your restaurant’s offers. The new ‘Offers’ function will allow you to create and manage customer discounts and specials to help drive orders. This new feature will give you even greater control of […]
Updated Delivery App With New Features
We’re excited to announce an updated Delivery App is on its way and will soon be available on your Orderpad device. The new Menulog Delivery Service App will offer enhanced functionality for managing your restaurant status. New features include: View your status Restaurants will be able to see whether they […]
Popular Comfort Foods Ordered on Menulog to Help Beat the Winter Chill
Feeling the winter chill? With the temperature steadily dropping, Menulog data showed that Aussies are more likely to order in for a warm home delivered meal. Interestingly, NSW, QLD, ACT and WA residents all demonstrated an appetite for Asian flavours when the temperature dropped. With scarves wrapped securely around our […]
Streamlining Customer Compensation to Improve Customer Experience and Reorder Rates
As a marketplace that connects more than 13,200 restaurants with more than three million active customers, Menulog is focussed on creating the best possible online ordering experience for its entire network. As with any product or service, sometimes issues happen and when they do, Menulog’s dedicated customer service team […]