We’re committed to supporting our partners throughout the recovery period and beyond.

As restaurants, cafes and bars are now able to reopen, in line with Federal and State Government Guidance, we have collated some useful information for our partners.

3-Step Framework for a COVIDSafe Australia

The Australian Government released a 3-step framework to create a COVIDSafe society and while we are currently at Step 1, the underlying principles of all of the steps remains as:
– Maintain 1.5m distance between others and practise good hygiene
– Stay home if you are feeling unwell
– Frequently clean and disinfect communal areas – this includes areas where customers and couriers may be waiting to pick up food orders as well as cash registers and countertops
– Create a COVIDSafe plan for workplaces and premises. You can find out how to do this by visiting Safe Work Australia

What does this mean for my business?

Cafes, pubs and restaurants can begin to reopen, ensuring that each business adheres to all guidelines and regulations set by State Governments.

State-by-state regulations and guidelines:

New South Wales

• From 1 June, pubs, cafes and restaurants can host up to 50 patrons
• Venues will need to maintain an average density of 4m2 per person
• Venues will still be restricted to 10 people bookings
• Patrons must all be seated and served at a table
• Full guidelines will be released this week and we will provide you further updates as they are announced
• For more information see here

Victoria

• From 1 June the plan is to allow pubs, cafes and restaurants can open with up to 20 patrons per enclosed space
• All venues will need to abide by distancing requirements of one person per four square metres
• Table spacing (allowing 1.5 metres) will also be enforced
• Venues will be required to take the contact details of every customer to assist in rapid contact tracing
• Other safety precautions include extra cleaning, staff health screening and temperature checks.
• For more information see here

Queensland

• The Premier Annastacia Palaszczuk has released Queensland’s Roadmap to Easing COVID-19 restrictions
• 10 people are permitted at any one time for dining in (with COVID SAFE Checklist): restaurants, cafés, pubs, registered and licensed clubs, RSL clubs and hotels – no bars or gaming
• QLD will move into stage 2 from 12 June
• For more information see here

South Australia

• The South Australian government has released its own Roadmap for Easing COVID-19 restrictions
• Restaurants can now reopen but must limit the number of people on site to 1 person per 4 square metres
• Restaurants must observe social distancing using the 1.5 metre rule
• Restaurants can only have a maximum of 20 patrons at any time: 10 indoor and 10 outdoor
• For more information see here

Western Australia

• WA has a 4-phase roadmap
• Social distancing, good hygiene and the 4 square metre rule apply to all activities
• Cafés and restaurants with meal service, including within pubs, bars, clubs, hotels and casino can host up up to 20 patrons
• For more information see here

Tasmania

• Tasmania has built a Plan to Rebuild a Stronger Tasmania specifically for Tasmania
• Restaurants and cafes in all settings (including restaurants in pubs, clubs, hotels and RSLs) can open for table service for up to 10 patrons at a time
• For more information see here

Australian Capital Territory

• Takeaway and food delivery from restaurants, cafes and bars are permitted
• Dining in is permitted for up to 10 patrons at one time
• Venues must maintain physical distancing of 1.5 metres where possible, 4 square metres per person
• Must maintain hand hygiene, frequent environmental cleaning and disinfection
• Food courts must remain closed except for takeaway or meal delivery
• For more information see here

Northern Territory

• Territorians can serve and consume food or beverages in a shopping centre food court
• Territorians can operate and attend restaurants, cafes
• Territorians can operate and attend a bar, sports or RSL club (alcohol allowed with the consumption of food), excluding gaming activities
• Northern Territory will move into stage 3 on Friday 5 June
• Any business or organisation that continued to operate during the period of restrictions and all businesses previously restricted must complete a COVID-19 Safety Plan checklist by 5 June
• For more information see here

Further support from our partners at Restaurant & Catering Australia (R&CA)

R&CA are the peak industry body for restaurants and provide important information and resources for the hospitality industry. R&CA recently released best practice guidelines to allow businesses to set out best practices aimed at giving consumers confidence that food businesses are taking concrete steps to ensure their businesses is safe in a
post COVID-19 world. If you are interested in joining, Menulog partners also receive 50% off the Joining Fee of the R&CA membership. Email us to learn more.

For the most up to date guidance on COVID-19, please visit the Australian Department of Health’s COVID-19 Information Page.

Help keep everyone safe: download the COVIDSafe App
Help stop the spread of COVID-19 and ease restrictions sooner by downloading the Australian Government’s COVIDSafe App from the App Store or Google Play. For more information see here.

The information provided on this site is general in nature only and is not legal or business advice. For full site disclaimer please click here.