Restaurant and Catering Release First-Ever Industry Guide to Online Delivery
on February 4, 2019 in Industry News

The Restaurant and Catering Industry Association of Australia (R&CA) has published Australia’s first independent resource to help restaurants, cafes and other retailers navigate the online food ordering and delivery industry.

As a Gold Association member of R&CA, Menulog provided detailed and transparent contribution to the seven-page ‘master guide’ and series of fact sheets, which provide essential information and considerations for restaurants either pursuing a new online business stream or already working with an online delivery solution.

As Australia’s peak industry body representing the interests of 35,000 restaurants, R&CA collaborated with Menulog to design this educational resource in a bid to dispel common misconceptions around the industry and to provide clarity on investment and return of online ordering and delivery.

Featuring information on major online delivery and ordering providers, the guide covers a variety of topics including the opportunities and considerations for food and beverage retailers, financial information and key statistics around the industry.

Supplementary fact sheets also include a comparison of online food delivery providers, an overview of dark kitchens and advice on how to make the most out of an online listing.

Online food ordering and delivery is one of the fastest evolving e-commerce industries globally, with the number of Australian businesses using online food delivery services doubling according to the 2018 R&CA benchmarking report; 31.2% in 2018 up from 15.4% in 2017.

This resource provides restaurants with all the information they need to weigh up and benefit from the online delivery industry.

You can find out more information about the industry guide here or download the report directly below.

Industry Report
Download: Navigating the online food delivery industry: A guide for food and beverage retailers 

Fact Sheets
Download: How to optimise your online listing 
Download: Options for Restaurants 
Download: The Dark Kitchen Trend 

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