Multiple users at the same venue can now access Partner Hub thanks to our new user management functionality.

This feature allows Menulog account owners to invite new users and manage account permissions on Partner Hub, so multiple people at a venue can help manage the Menulog listing. 

There are two types of user levels on Partner Hub:

• Owner – this role has the permission to invite and remove users from their account on Partner Hub, in addition to the day to day management capabilities for the listing
• Manager – this role only has the capabilities for day to day management of the Menulog listing

How to set up additional users

Adding more users to your Partner Hub account can empower more of your staff to help manage your Menulog listing. To add new users, follow the below steps.

• Log into your Partner Hub account and click on the ‘person’ icon on the upper right hand side of the menu, then select ‘User management’
• Click the ‘Invite User +’ button and enter the new user’s email address. If you have multiple stores on Menulog, select which ones you want the new user to have access to within their Partner Hub account
• Click ‘Send invite’, which will send an email to the new user to finish the registration. Once done, they should be able to access Partner Hub using their email address. to send the setup instructions to the new user’s email address

Here’s a video showing how to create your Partner Hub account and how to invite new users:

Managing users

When you have multiple users set up on your account, you can find and manage them all under User Management. This will show a list of all the users that have access to your Menulog listing. If you have multiple venues on Menulog, click the drop down next to each of them to see which users can access them. 

Once a user accepts the invitation to join Partner Hub, their status will update to ‘Active’ in User Management. You’ll also be sent an email to notify you that they’ve accepted the invite. 

Users who have ‘Owner’ access can adjust the access of other users on the account at any time by clicking the three dots and selecting ‘Edit’. Edit options include adding or removing access for different stores for the user. Once a user has their access removed from Partner Hub, they will not be able to log back in, view or edit your listing/s on Menulog. 

Here’s a video showing the journey for new users that you invite: