Menulog’s Delivery Pass is here!
on August 8, 2024 in What's new

We’re excited to announce a game-changing offer for Menulog customers featuring our new Delivery Pass.

FREEDOM: 100 Days of FREE DELIVERY!

Customers simply need to use code FREEDOM100 on any order over $20 during the activation window to unlock an epic 100 days of FREE DELIVERY.


Partner FAQ

▼ What is the offer?

Get 100 Days of Unlimited Free Delivery. Log into Menulog and order $20+ with code FREEDOM100

 

▼ How does it work?
  1. Customer orders during the campaign period and enters promo code FREEDOM100 to unlock 100 days of unlimited free delivery. Customers need to log into or create a Menulog account to qualify.
  2. All qualifying customers will be issued the Delivery Pass around 24 hours later. Customers are notified via email and the Menulog app.
  3. Customers will then have 100 days of unlimited free delivery on all orders over $20. The Delivery Pass automatically applies at checkout, providing order meets the minimum spend threshold.

 

▼ When is the promotion?

Customers will have the opportunity to unlock their 100 Days of unlimited free delivery (on orders of $20+) between 9 and 18 August 2024 (inclusive).

Qualifying customers who unlock the Delivery Pass will have their pass issued 24 hours after their order using promo code FREEDOM100 in the Rewards section of the app. From this point, they have 100 days to use their unlimited free deliveries with orders over $20.

 

▼ What do customers need to do to unlock the Delivery Pass?

Customers need to place an order between 9 and 18 August 2024 and enter the promo code FREEDOM100 on checkout to get their 100 Days of unlimited free delivery. The order must be a delivery order for $20 or more with any partner.

 

▼ Which customers are eligible to participate?

ALL Menulog customers. The customer needs to be a Menulog member – has created a Menulog account and placed an order using the promo code while logged in.
Guest accounts and customers with an existing Delivery Pass are excluded.

 

▼ Is there a promo code?

To redeem the Delivery Pass Offer, customers must enter code FREEDOM100 at checkout and place a valid order between 9 and 18 August 2024. Once customers receive a Delivery Pass, it will auto-apply to valid orders and be visible in the Rewards section of their Menulog app (no promo code required).

 

▼ What are the Terms & Conditions?

Activation Terms: Hurry, limited time only. $20 min. Spend (excludes service fees). Single use via the Menulog app only. Check ‘Rewards’ section in app 24 hours after ordering to access your Delivery Pass. Must create OR have an existing Menulog account and be logged in to qualify.

Delivery Pass Terms: Free delivery automatically applied at checkout. App only. $20 min. spend (excludes service fees). Delivery Pass expires 100 Days after first qualifying order. Customers can check the expiry date via the ‘Rewards’ section of the Menulog app. CC payments only. View full Delivery Pass T&Cs here.

 

▼ Can I promote this offer to my customers?

Yes, you can download a generic asset to promote on your channels here. Don’t forget to tag @menulog

 

▼ Is there any impact to invoicing?

No. The FREEDOM100 activation code and Delivery Pass act as vouchers (or a secondary payment method). So there is no change to invoicing or revenue received by partners.

 

▼ How do customers use the 100 Days of Free Delivery?

The 100 Day Delivery Pass will be linked to the customer’s account and auto-applies at checkout. Customers who have a Delivery Pass will be able to see this in the ‘Rewards’ section of the Menulog app and on the checkout page in the ‘Delivery Options’ section.

 

▼ Is there a minimum spend for the Delivery Pass?

Yes, the minimum spend is $20 or more to qualify for free delivery.

 

▼ Can customers use this pass on pick-up orders?

No, the Delivery Pass is only available for delivery orders.

 

▼ Can customers use the Delivery Pass with another discount/offer?

Customers can use their Delivery Pass with an on-platform offer such as a first time customer (FTC) discount, % off discount or menu item offer (e.g. buy an item and get one free). However, the Delivery Pass cannot be stacked with another voucher.

 

▼ What are the full terms and conditions of Delivery Pass?

Please see here for all T&Cs: https://www.menulog.com.au/info/menulog-delivery-pass-terms-and-conditions

 

▼ Other questions?

Reach out to your Account Manager or contact us via Partner Hub.